Ccaas Expert - In this role, you''ll take the lead in implementing, configuring, and enhancing CCaaS solutions from our partners. You''ll work closely with clients, ensuring their contact center operations are seamless, efficient, and customer-centric. What Youll Do:Provide technical expertise in CCaaS design, customization, and optimization. Configure essential features like IVR, skills-based routing, real-time reporting, and omnichannel bots. Integrate CCaaS platforms with systems like CRM an…